Restaurant "Oblomov"
Right at the entrance, a curious guest is already greeted by a couple of authentic surprises: an impressive-sized chest filled to the top with dryers, and a large cage with…

Continue reading →

Best restaurants in Cologne
You can easily find typical sausage and sauerkraut in Cologne, the city has long expanded its culinary repertoire outside the German stereotype, having mastered international cuisine. Michelin stars now adorn…

Continue reading →

Hey man! Or why do waiters work poorly?
Satisfied and displeased waiter The waiter should be a hospitable person by nature. Which is important for everyone around you to feel good. And he will do everything possible for…

Continue reading →

served by a person

Igor Bukharov: apartheid in the restaurant sector is not possible

The other day, there was information on newspaper pages and on the Internet that one of, let’s say, cultural figures, being in a Japanese restaurant in Moscow, demanded that the waiter with slanted eyes be replaced by a person of Slavic appearance. Apparently, he had no other complaints.

This incident became an occasion for a conversation with the famous restaurateur, head of the department of management in the hotel and restaurant business of Synergy University Igor Bukharov.
Igor Olegovich, have you been in the restaurant business for a long time, for what reasons can a visitor refuse the services of a waiter serving him?
There can be many reasons: the waiter is slow, does not pay attention to the guest, or is he simply untidy and causes some kind of internal rejection in the person. But the whole question is how you say this. You can just go to the head waiter and ask you to replace the waiter, or you can make a scandal. Continue reading

We open a family restaurant - how much will it cost?
Imagine that you open your own restaurant with 80 seats - this is the standard size for family establishments. We take it as a rule that you make repairs from…

...

Restaurant "Oblomov"
Right at the entrance, a curious guest is already greeted by a couple of authentic surprises: an impressive-sized chest filled to the top with dryers, and a large cage with…

...

Own restaurant in a small town: advantages and disadvantages
To open a restaurant is a dream of many. But what to do for those who live away from megacities? Is it worth it to start a business in a…

...

Features of modern restaurant criticism
The life of a restaurateur and a chef is unthinkable without criticism. The plot of the relationship between these three is at the heart of almost every film about restaurants:…

...